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Improving Member Satisfaction

STAR Ratings

How Payers Can Improve Member Satisfaction in 2023

February 03, 2023
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Medicare Advantage

Medical Loss Ratio: How to Avoid Rebates This Year and Have a Better Spending Strategy Next Year

November 30, 2022
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CAHPS/HOS

Targeting CAHPS Measures: Solving for root causes that negatively impact member satisfaction

August 15, 2022
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Medicare Advantage

Are you asking the right questions to increase member satisfaction and improve Medicare Advantage Star Ratings?

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lifetime member value

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Unlock Lifetime Member Value Through Personalized Health Plan Experiences

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Provider Insights are Key to Ensuring Strong Performance on Critical CAHPS Measures

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Podcast: Breaking Down Health Data Silos and Connecting the Dots in Real-Time to Drive Better Outcomes

May 02, 2022
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3 Steps to Better CAHPS Scores Through Insight and Action

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RISE National 2022

Medicare Advantage

RISE National 2022 in Nashville

March 14, 2022
RISE 2022 Health plans

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RISE 2022: Health plans grapple with how to acquire, implement health equity data

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Enam Noor

Member Experience

Podcast: Insightin Health’s Vision to Use Healthcare Data As An Asset to Drive the Next Best Action for Customer Health

February 16, 2022
Insightin health podcast

Member Experience

Michael Wood Discusses Humanizing the Healthcare Experience on Passionate Pioneers Podcast

November 01, 2021
Insightin health podcast

Member Experience

Health Tech Spotlight Podcast with Marcia Kepler – Chief Experience Officer and Erin Rathbone – VP of Operations at Insightin Health

October 14, 2021
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Member Experience

A 3-Step Guide to the Experience of Tomorrow: Step 3-Build Better Member Experiences and Products with Healthcare Intelligence

October 05, 2021
Customer Experience Day

Consumer Analytics

Did you know today is Customer Experience Day?

October 05, 2021
member experience guide

Member Experience

Step 2- Defining the member journey by meeting healthcare members where they are

September 16, 2021
Insightin health member Experience platform

Medicare Advantage

A 3-Step Guide to the Member Experience of Tomorrow

August 27, 2021
top 10 Healthcare Member Engagement Strategy

Member Experience

Top 10 Strategies for Healthcare Member Engagement

August 10, 2021
Healthcare Member Experience

Medicare Advantage, Member Experience

Healthcare Member Experience Personalization

August 09, 2021
Michael Wood

Member Engagement

Personalization Meets Health Care Privacy by Michael Wood

August 04, 2021
Michael Wood

Healthcare Innovation

Michael Wood of Insightin Health: 5 Things We Must Do To Improve the US Healthcare System

July 15, 2021
How augmented analytics in healthcare improves patient outcomes

Healthcare Innovation

How augmented analytics in healthcare improves patient outcomes

June 01, 2021
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CAHPS/HOS, Member Engagement, Workflow Automation

3 Baltimore founders on how early employees build company culture

February 05, 2020
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Improving Member Satisfaction

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insightinhealth

Insightin Health helps healthcare payers eliminate data silos and deliver highly satisfying consumer-centric experiences. inGAGE™ – our software as a service (Saas) platform – is the industry leading solution for quickly creating a connected data ecosystem. Using artificial intelligence and machine learning techniques, inGAGE™ leverages the totality of the connected data, in real-time, to produce insights that drive Next Best Action (NBA) recommendations to solve pressing healthcare challenges. inGAGE™ allows healthcare payers to deliver lifetime member value, driving growth and increasing overall plan profitability.

Baltimore office

333 W Ostend St.
Suite 100
Baltimore, MD 21230

Contact info

888-524-6744
info@insightinhealth.com