With the inGAGE™ CAHPS solution, you will:
Substantial increase in overall satisfaction, engagement and experience; often resulting in double-digit percentage improvement.
Significant Star Rating and CAHPS score improvements, frequently jumping scores across multiple measures
Considerable boost in revenue, securing millions of dollars through 4+ Star Ratings and improved retention
Dramatic reduction in member complaints and accelerated service recovery, reducing voluntary disenrollment and building loyalty
Discover how a leading Medicare Advantage plan leveraged inGAGE™ to predict CAHPS performance, personalize member outreach, and drive significant improvements in satisfaction and Star Ratings
Let’s TalkUnderstand satisfaction across the full population with per measure per question level predictions
With inGAGE™ you will understand where you are with your satisfaction scores at all times.
Leverage inGAGE™ artificial intelligence and machine learning to identify the critical factors that impact CAHPS performance. Armed with this knowledge, you can:
Ensure follow up care for members by automating appointment scheduling
